- Foolproof software
- Supports multiple devices
- Free 14-day trial
- Fast, secure Amazon S3 servers
- Interesting business plans
- Complete customer help center
- Only 1GB file syncing space
- No live chat, phone support
- Certain options cost extra
JustCloud is an online cloud storage and backup service built by the same team that developed JustHost, one of the top web hosting companies. With their years of experience in web hosting, JustCloud knows like no other how to offer highly reliable and affordable data storage powered by user-friendly software. JustCloud is developed to allow access to files from any computer or device across the world, and it is capable of providing file backup, syncing, sharing, versioning and restoring for any type of file. The concept behind the service is that if it's compatible with any device, anywhere, it should be the only backup service you'll ever need, saving you time and money. And with an exceptionally secure, multilayered and geo-redundant storage solution, the service is a cut above competing packages. JustCloud backs up its payment plans with a 30-day money back guarantee, excluding setup fees. To put your mind at ease, it also offers a free 14-day trial, so that you don't have to decide right away. Video tutorials, FAQ’s and a community forum are available on signup, and all plans can be adjusted and upgraded to accommodate your specific requirements.
JustCloud can be accessed through a web application, desktop client and through mobile apps for iOS and Android devices. All three of the JustCloud versions allow you to back up, sync, and share files and folders easily. The web version of the software gives you a nice visual overview of your remaining storage space and connected devices, and lets you go through all your stored data through a clean file manager. The desktop client is just as pleasant to use as its browser counterpart, with all backup functionalities readily available and quick access to the online file manager. Through the web app you can also manage your account, add new devices and easily find help articles or request support from your dedicated account manager. You can change your settings for bandwidth and maximum file size in the desktop application.
You can back up any type of file as long as it does not exceed 5MB for a trial account or 1GB for a paid account. For an additional fee you can however increase this file size limit should you want to upload large files, but for most users this 1GB file size limit should suffice. When you open a backed up file from any of the desktop clients, apps or web version, it will instantly open in your preferred program for this particular file so you can edit it and have your updates stored in the cloud. Options to share your synced files and folders either privately via email or publicly via a dedicated URL are all just a mouse click away, making this a feature that you’ll quickly love.
JustCloud automatically backs up your files once a day, but as a paid account holder, you can change that to as many times as you like using the advanced scheduling option. The manual backup section in your desktop client will also allow you to select the optimal backup hours or avoid scheduling between certain hours. Alternatively, you can use the automatic backup pause option. Various other advanced settings such as maximum bandwidth consumption, pausing backups when you’re on batter power etc. give you further control over the software and the backup process.
JustCloud automatically generates a sync folder when you open your account. If you hold a free account, you can store and share up to 15MB for free, and if you've paid for your account, the maximum this file can hold is 1GB, unless you've specifically asked for larger sync space. There are no limits as to what you can sync to, as long as the devices and computers are compatible with the JustCloud apps.
The sync folder includes all the files you can share. Whenever you want to share a file from your web browser, you simply right-click on the file and select your sharing method of choice: via a public or private link, via e-mail, Pinterest, Facebook, Twitter, or Google+. As a paid account holder, you can give your friends permission to edit and collaborate on files with you, but they will also need to have a free or paid JustCloud account. You can link your mobile app with Facebook or other social networks for instant sharing.
Whenever you're ready to upgrade to a paid account, you can simply check the “My Account” section in your JustCloud web manager or look for the upgrade section on the left-hand side of your preferred JustCloud app or desktop client.
The JustCloud browser app allows you to select your preferred language. There are currently 6 languages supported by this app: English, Italian, French, German, Portuguese and Spanish.
With JustCloud, you can access the restore manager on your desktop client to recover previous versions of files. You have a maximum of 7 versions of each file previously stored by JustCloud automatically. Should you wish to have more, JustCloud will store extra versions in exchange for a fee.
JustCloud works with Google Cloud Storage facilities, meaning that its services are 99.99999999% guaranteed in terms of file safety. The company also leverages watertight Amazon Simple Storage Service (Amazon S3) services to backup and store files with 256-bit SSL encryption. The cutting-edge data centers in various undisclosed locations throughout the world replicate the data you store on multiple servers, giving you multiple layers of redundancy and what IT specialists like to call geo-redundancy. Round-the-clock surveillance of data centers and facilities is coupled with HVAC, Networking Systems and Ultra-Redundant Power, guaranteeing an up time of at least 99.9% or better.
Devices and Operating Systems
JustCloud can be used on any PC running Windows 7, 8, 2000 or XP, as well as Mac OSX 10.5+ operating systems for Macs, and Linux. When you install the desktop client, the initial settings and preferences are already set to run the software as efficiently as possible. You can change any of the bandwidth, sync and backup settings at any time. You can access your files at any time through your browser or the desktop or mobile app, and you can back up your data on as many devices and computers as you wish, depending on your account type and payment plan.
The company’s mobile app is available for iPad, iPhone, Android, Blackberry, Kindle Fire and Windows Phone and Surface devices. You can get any of the mobile apps as a free download from Apple’s App Store, BlackBerry App World, GooglePlay, Windows Phone Store and Amazon Appstore. The iPad app allows you to sync and even create your files. You can use the “+” tab to use the notepad, draw a doodle, take a photo using the camera on your device, record a vocal memo and upload photos from the device straight to the sync folder.
Ease of Use
Signing up for a JustCloud free trial account is a piece of cake. You simply need to provide your name, email and desired password on JustCloud.com, and your account is ready to use triggering a download of the desktop client. If you consider yourself to be computer savvy, you can always bypass the setup wizard and select the files and folders you want to back up.
With the desktop JustCloud app you can see how much storage space you've used up and how much you have left, how many files you've backed up and synced, the type of schedule you selected for your backups, and when the next backup is due. The desktop software includes a control panel, which unfortunately isn't a stand-alone feature, meaning you are automatically linked you to the web browser app. When you want it to browse and render files, you are sent to the web browser and the files are played with whichever default media player or other program you have on your computer.
Plans & Pricing
JustCloud offers three types of account, for Home, Business and Resellers. They come with similar features, but different storage space, user accounts and number of licenses which can be added to the basic accounts. Whichever plan you choose, you’ll have all backup, sharing, syncing and other features offered by JustCloud at your disposal. All plans come with a 30-day money back guarantee and discounts with subscriptions for six months or longer. Through this discount scheme you can save up to 30% by choosing for a payment every three years instead of every month.
A free trial account is available and entitles you to 14 days of free backup starting with 50MB of storage space and up to 15MB of file syncing space. At the end of your trial you can upgrade to a paid account, or you can easily ask to delete your account free of charge.
|2 years||$4.49/mo ($107.76)||$4.95/mo ($118.80)||$6.95/mo ($166.80)|
|1 year||$4.95/mo ($59.40)||$5.95/mo ($71.40)||$7.95/mo ($95.40)|
|6 months||$5,95/mo ($35.70)||$6.95/mo ($41.70)||$8.96/mo ($53.76)|
The basic account for personal use comes in three payment plans. If you're happy with 75GB of online storage space, you can opt for the Home plan and pay $6.95 per month for a monthly subscription, $5.95 per month with a 6-month backup plan, $4.95 a month for an annual subscription and $4.49 if you choose to take up the JustCloud offer for two years, with upfront payment. As a Premium account holder, you're entitled to 250GB of storage space, and your monthly subscription is priced at $7.95, whereas the 6-month plan lowers your bill to $6.95. The 2-year subscription saves you nearly $120 as you end up paying the equivalent of $4.95 per month on your subscription. The annual payment plan is also significantly cheaper than monthly payments, as it lowers your monthly cost to $5.95. If you prefer to have an Unlimited plan with unlimited storage, you can pay as little as $6.95 per month if you sign up for the 2-year payment plan and pay upfront, or $7.95 if you select the annual subscription. The shorter your subscription, the greater the monthly price for the service. The 6-month payment plan, for instance, brings your monthly bill to $8.96, whereas if you choose to pay for the service once a month, your monthly bill goes up to $9.95.
If you're interested in JustCloud for your company, you have a choice of 2 preset payment plans, Business and Enterprise, or you can customize your plan according to your individual requirements. The Business plan entitles you to 100GB storage space to be used on 5 computers in exchange for $19.95 per month, and the Enterprise account gives you access to 500GB of storage space for 20 computers for $49.95 per month. The customizable plan includes as many as 150 computers and 5TB storage space for up to $656.2 per month. Aside from the basic features included in personal packages, a business plan comes with unlimited user accounts and subaccounts, free network drives support and external drive backup, free backup for files over 1GB, team collaboration, admin control panel, permission management, backup status monitor, business-level support, document management and e-mail backups.
If you'd rather sign up for a Reseller account, you'll be pleased to hear that you have a choice of three payment plans, all of which entitle you to round-the-clock customer service and as many users as you'd like for only $0.49 per month. You'll have 100% automated backup, unlimited syncing, remote access, and encrypted online storage. The 500GB storage space plan costs $9.95 per month, with another $0.08 charged for every additional 1GB, and the 1TB plan starts at $16.95 per month, with $0.07 charged to you for every 1GB you'd like to have extra. The payment plan with the best quote in the long run is the 2TB reseller plan, which costs you $34.95 per month and then charges another $0.06 for additional GB storage space. You can re-brand and co-brand your dedicated website at leisure with a reseller account and you can set your own prices for your customers.
JustCloud accepts PayPal payments and the major credit cards Visa, MasterCard and American Express.
JustCloud operates a self-service kind of customer support that will quickly help you find the answers you need yourself. A help center is available on the website with FAQ’s, step-by-step tutorials, video tutorials, download and uninstall instructions, and forum access. Any inquiries concerning billing, technical support and reselling should be sent using the website’s contact us form, or the dedicated e-mail addresses for each of those subjects. US, UK, European, Australian and Canadian customers can also reach JustCloud via local phone numbers with an international phone number for other customers as well, but these can only be used for matters concerning billing. As the company maintains its online presence on social platforms such as Facebook, Twitter, and Google+, you should expect most sections of the website to promote its virtual identity on any of these networks. Access to the JustCloud community for instance is only granted to those who Tweet about the website to give things an extra edge.
If you're looking for a straightforward backup service provider with all the basic features, JustCloud should tick all your boxes. You can be sure to get your money's worth with the unlimited storage space offer, the automatic and adjustable backups on any number of devices and computers, the universally compatible and foolproof web, desktop and device apps, and the watertight data centers. To round off the package, demos, video tutorials, a 14-day free trial, and a money back guarantee have been developed for your complete satisfaction by a team that is ready at a moment's notice to assist you. The only drawbacks to JustCloud's offer are the limited sync file space and the fact that they don't provide live chat or phone support. Still, the offer is so inexpensive and the software so user-friendly, that you could brush off these oversights altogether.