We thoroughly test the various online backup services available and research them in great detail to present you with in-depth findings in our expert reviews. Each review covers the available backup features and lets you discover unique options included in the service. We go over the backup software for all of the supported devices and operating systems, including any of the available mobile apps. Other important aspects, such as the ease of use of setting up and using the backup service, as well as the security measures and technology in place are discussed in our reviews. The lists of positives and negatives and our bottom lines will help you to quickly find the solutions that best answer your needs and wishes. Visitors of our site can share their personal findings with a certain online backup provider in a user review along with ratings for different criteria. You can also submit a customer review yourself to give your thoughts on a cloud backup company you’ve used.
The Best Online Backup Services
|Editor's Choice 2019|
Reviews per Company
Learn more about each of the online backup service providers by clicking on the name of a company of your choice below:
We check whether all of the necessary features to perform backups in an easy and convenient way are present. Features such as automated backups, being able to manage files and folders online and through the software itself, the ability to manage the backup process and a number of other elements are crucial and are being reviewed. We test what the upload and download speeds are like, and measure the impact the backup software has on your system. Backup services will often also include a host of other much welcomed features such as the ability to share files and folders with other users, photo album sharing, productivity tools for business and so on. As cloud enthusiasts, we’re always keen to try out new features and will happily spill all the details on these as well.
Having an online backup service is all about enjoying full peace of mind in the knowledge that all of your data is safe, no matter what happens. Great care goes into checking whether all of the security measures are in place with the cloud company to ensure that your data is safe in all phases of the backup process. Secure SSL connections with bank-grade encryption are the only type of security technology that meets our personal requirements, so we verify whether this type of technology is used. Other amenities such as 24/7/365 monitoring of the geo-redundant cloud storage environment are important aspects.
Devices and Operating Systems
A quality online backup service should support all of the different computers, tablets, mobile phones and their operating systems. Our testing involves making sure that backups can be performed from any device running the most-used versions of Windows, Mac OSX, iOS, Android, BlackBerry OS, Windows Phone and Linux. The different software and applications of the backup service are covered, along with any other noteworthy information in this regard.
Ease of Use
The ease of use of the backup service and its software are always an important element to us, as backing up data should require very little effort and time from your part. From signing up for a free trial account, to downloading and installing the software, adjusting settings and making the backups run smooth – we run through the whole process to make sure that we cover all of the different actions. Based on these findings we indicate whether a solution is suited for less tech savvy users, and we give a rating to the overall ease of use of each service.
Each online backup company has its own way of presenting its different plans and has its own pricing structure and policy. We present the different packages in a nice overview that allows you to not only compare the plans with each other, but also with those of other companies. We dig through the company’s pricing policy to find out about the company’s money back guarantee, the available payment terms and payment methods and other related elements. In this part we tell you how you can save on your online backup account through coupons and other special promotions that can’t be found elsewhere. We also have our coupons section where we neatly list the discounts offers available of every provider, and an overview of free trials and other free accounts available with online backup companies.
Last but not least, we also go through the customer service amenities available with the online backup company. We check through which channels the customer support team can be reached, what the overall response rate is like and if you can easily find detailed information on how to use the backup software through the company’s website yourself. The ability to watch video tutorials, find answers on frequently asked questions and asking for assistance through Facebook and other social media channels are also on our checklist when we review the customer service of a company.
User Reviews and Ratings
You and all other visitors of our site can also share your personal experiences and thoughts of the various online backup services listed on our site in your own user review. Consumer reports are the best way to learn about recent shortcomings or problems with an online backup company. Users who have been using a backup service for long time are often able to share valuable tips and insights to get even more out of your backup account. You can of course also submit your own customer review with your personal ratings for a backup solution you’ve used before to share your advice with other users. You don’t even need to sign up to submit a user review; simply fill out your email address for validation purposes, write your testimonial and give star ratings and you’re done!