- Free plan
- Thorough backup tools
- Works locally
- Wide platform support
- 24/7 customer service
- Hard to set up
- Unclear offers
- Lack of geo-redundant servers
From the same company that created one of the best password managers on the market – RoboForm – comes a well-rounded backup solution. Like its sibling, GoodSync is in the running as one of the best in its industry. The setup can be a bit complicated for beginners, but the software will do all the work once everything is configured. GoodSync features all the types of backups you could ask for and allows for thorough customization. For example, you can set it to automatically back up or sync your files when you plug in a device. The platform also supports all major devices, including computers, smartphones, external drives, and NAS servers, as well as cloud services. The best part is that you can use GoodSync for free forever. However, this plan does come with some limitations, and upgrading to a paid account is well worth it. Prices start at $1.87 per month with a 5-year subscription, which supports up to five devices.
GoodSync is a versatile platform that allows for high levels of customization. The software creates backup and synchronization ‘jobs’ that continuously work in the background. For example, you can schedule a folder backup for every Sunday and then never think about it again.
But there are more backup options than just that – you can have the software back up your data continuously, every hour, when you turn off your computer, or even each time you connect the backup device – the options are limitless. GoodSync also supports file synchronization and can be set up the same way as backups. The only difference is that the software propagates the latest file version to the outdated side.
GoodSync reduces backup time, network consumption, and storage requirements by transferring block-level data. In other words, the software only propagates the data blocks that have changed since the last analysis. For example, imagine that you run a constant backup of a spreadsheet. When you add a new cell to it, GoodSync will only update the block-level data that includes this change instead of the complete Excel file.
GoodSync can be used to back up all types of data and have unlimited jobs running at the same time. So, you can back up separate folders simultaneously without the hassle of having them all in the same location. It’s also possible to do a full backup of your computer for a future system restore.
Managing files is a bit tricky, though. Since the online dashboard is only used to configure administrative settings, such as billing and licenses, you’ll need to use either the desktop or mobile apps to go through your backed-up files.
When you install GoodSync on your computer, you get two platforms: GoodSync and GoodSync Explorer. While the former is mainly to configure backup and sync jobs, the latter shows your files on all connected platforms. However, since you only have a tree view and there isn’t a search button, it’s challenging to find misplaced files. On the bright side, you can bookmark folders to make them easier to access.
Finally, GoodSync allows you to share your folders with other users. Unfortunately, it’s not the easiest thing to do. Unlike some of its competitors that enable sharing by just right-clicking on the file, GoodSync makes you go to its online platform. There, you need to type the name of the server (or folder) you want to share, as well as the email and server of the person you want to share it with.
An online backup service can offer all the backup features in the world – but if it isn’t safe, it’s not worth the investment. By applying end-to-end AES-256-bit encryption to your files, GoodSync makes sure that your backups are secure. Plus, you can select ‘Secure Mode’ to ensure SSL encryption is applied. But the best part of all is that you can create your own private cloud by using GoodSync Connect. This enables you to access all your files everywhere without using third-party software. However, bear in mind that this doesn’t offer you geo-redundancy protection. In other words, if your backup device malfunctions, you’ll lose everything. That’s why we recommend having your information stored in multiple places. This can be done by using a third-party cloud service or having a copy of your data on several external backup devices, such as USB drives, external disks, or servers – something you can easily do with GoodSync.
GoodSync can back up almost anything. From desktop (Windows, macOS, and Linux) to smartphones (iOS and Android) and NAS systems, you can back up from (and to) any device you own. The software also supports popular cloud services – such as Google Drive – and some of its competitors like BackBlaze. The platform itself is available for desktop and mobile, and a paid account supports up to five connected devices. So, you can manage your backed-up files anywhere you go.
GoodSync Mobile Interface
GoodSync Mobile Security Settings
Adding Cloud Services on Mobile
Surprisingly, the mobile app is easier to navigate than its desktop counterpart. Accessing GoodSync Connect and GoodSync Storage takes the same effort as backing up your phone: one tap. Although you can’t manage your jobs from the mobile app, you are able to set up your smartphone’s backup schedule and add third-party cloud services to your GoodSync account. To make sure your data is secure even if you misplace your smartphone, GoodSync offers password, pin, and biometrics locking protection.
Ease of Use
Although GoodSync’s setup process isn’t the most straightforward, the platform will do all the work afterward. Once you get an account, the first thing you need to do is download the desktop software to go over all the backup and sync jobs. Bear in mind that this isn’t as easy as 1-2-3. For each job, you need to carefully go through the settings to make sure everything is configured correctly. To help you out, GoodSync comes with some visual aids that warn about any errors. However, the icons aren’t the most intuitive, so we recommend reading the company’s guides before configuring the software. On the positive side, it’s extremely simple to add different backup sources. From external devices to various cloud services, everything is a click away. And it’s important to mention that you’ll only have to spend time adjusting the settings once. The moment all jobs are configured, you can rest assured that GoodSync will take care of your backups.
GoodSync offers a generous free plan that supports up to 100 files and lets you run three jobs simultaneously. Still, upgrading to a premium subscription is worthwhile. Besides unlocking unlimited jobs and files, a paid account grants access to GoodSync Connect, mobile device support, and job automation.
There’s only one license for personal use that supports up to five devices. You can get it with an annual, 3-year, or 5-year subscription. As usual, the longer you commit, the cheaper the plan. For example, the 5-year deal offers the best price, costing just $1.87 per month – 25% off what you would pay for an annual subscription. What's more, our readers get a special discount of 20%. Regardless of the subscription you choose, you can count on a 30-day money-back guarantee to try GoodSync’s paid features for yourself.
One positive thing that isn’t very clear on the website is that GoodSync offers 10GB of cloud storage for free to paying users. However, this is only obtainable after getting an account and enabling cloud storage on your online dashboard. It’s possible to expand your cloud storage all the way to 8TB, but you’ll pay for it separately.
Businesses usually require more in-depth backup services, and GoodSync is happy to provide this. Each Workstation license costs $39.95 per year and allows backup and synchronization for one end-point workstation machine with up to six connections. Meanwhile, businesses can back up all of their data on a physical or virtual server for as little as $41.66 per month with an annual plan. Like the personal subscriptions, companies can save up to 25% by opting for a 3-year or 5-year billing cycle. Both options come with an admin dashboard, and a 30-day free trial to test everything out.
Considering GoodSync’s advanced backup and synchronization features, it’s likely that you’ll run into some questions while setting up the software. Fortunately, the company offers a thorough knowledge base, where you can find comprehensive guides that explain how to make the most of all available features. Of course, there are also channels reserved for users who need technical or billing assistance. GoodSync customer support works mainly through its ticket system, which can be accessed online or on the desktop and mobile apps. Paying users get perks, such as 24/7 customer service and access to phone support. Additionally, you can reach the company through Facebook Messenger or by tweeting them. While the company posts new content infrequently, the customer support team is on the case when responding to customers’ questions.
In the end, GoodSync is a comprehensive backup solution. It features various types of backups and supports all kinds of devices, including NAS servers. Plus, the software works by itself after going through all the configuration steps, only needing your input when an error occurs. True to its name, GoodSync boasts one of the best synchronization tools on the market. There’s plenty of settings for you to play with, and the software allows you to easily select which platforms to sync between, including computers, smartphones, and cloud services. More importantly, it also allows you to back up everything locally – useful for online privacy advocates. You can get all of this for as low as $1.87 per month (or even less if you use our 20% special discount). However, since GoodSync is difficult to set up, we recommend trying out the software first by taking advantage of the free-forever plan. Moreover, bear in mind that it’s possible to test all paid features due to the company’s 30-day money-back guarantee. Finally, companies can also take GoodSync for a spin with the free business trials available.
Best Alternative Online Backup Services