- User-friendly software
- Sync multiple devices and computers
- Uses Amazon S3 storage
- Free 14-day trial
- Good pricing and plans
- Supports multiple languages
- Limited 1GB sync folder
- No phone support
ZipCloud is an internationally active online backup provider aiming to make cloud backups safe, simple and secure for both home users and professionals. The service can be accessed from any computer or device, from anywhere in the world, and features automatic file backup, sharing, syncing and versioning. Multi-layered, geo-redundant storage, unlimited backup to an unlimited number of devices and computers, 100% compatibility with most operating systems and devices, and top-notch customer support accredited by BBB, are what gives this online backup service provider its edge over the competition. The service is backed up by a 30-day money back guarantee and a 14-day trial with a free demo app which complements comprehensive video tutorials and step-by-step guides available on their website brilliantly. ZipCloud payment plans for personal and business users are customizable and they can be tailored to suit any type of user. Bonuses are available when you refer customers to ZipCloud and various discounts are on offer as soon as you sign up for an account.
As a rule, ZipCloud will automatically backup your data daily to ensure that your backups are as up-to-date as possible. You can choose to let ZipCloud run its backup software on a time that suits you best, and select whether you prefer it to only take backups weekly or monthly. Hourly backups are possible, this option does require you to immediately upgrade to a paid account. You can also use the advanced scheduling feature or the manual backup option. If you wish ZipCloud to pause the backup between certain hours, such as when you are at work, you can use the automatic backup pausing feature also available in the settings.
ZipCloud will back up and sync any type of file, as long as it is no larger than the 5MB allowance for trial accounts, or up to 1GB for paid accounts. However, you will only be able to render video or audio files on mobile devices using the software installed on them. The ZipCloud mobile app does not incorporate media players, and documents will thus also only open if you have compatible document readers or editors. By default, the software will skip a number of file types to back up, most of which are file types for cached data that don’t need backing up anyway. It is however possible to edit this list of excluded file extensions to include or delete types as you wish.
Syncing & Sharing
Your sync folder is available as soon as you open your account and lets you sync as many devices and computers as you like, as long as they are compatible with the ZipCloud software. Sharing is made easy with the use of the sync folder on any of the available apps and desktop clients. A simple right-click on the file of your choice enables you to share your files publicly or privately and to collaborate on files. Your chosen collaborators will need to open a ZipCloud account to have access to this shared file – luckily there is the option for them to use a free trial account as well.
You can restore an older version of your file at any time, as ZipCloud automatically stores 7 versions of every file and you can access any of these versions from the restore file manager. Unlimited versioning allowing you to restore every version of a file every created is available as well, but this upgrade does however come with an extra charge.
Media files accessed from ZipCloud on your computer will open with your default player. The iPad app however has an integrated media player squeezed at the right side of the window that can be maximized.
You can select any of the 6 languages available in the ZipCloud desktop or web application: English, French, Italian, German, Spanish and Portuguese.
The free trial version is a great fit with everyone who wants to get a taste of how this service works, but it does of course have limited functionality and storage. You can upgrade to the basic Home account by simply checking your settings in the web app. The menu on the left-hand side of the iPadd app's interface features an Upgrade button close-at-hand.
Devices and Operating Systems
ZipCloud’s desktop client is available for use with Windows 7, 8, XP and Vista operated PC’s, as well as Macs running on Mac OSX 10.5 or newer and Linux PCs. The online interface of the backup service is of course still there should you want to access the service on a device or operating system the company doesn’t have a desktop client for.
The ZipCloud mobile app is compatible with iPad, iPhone, Android, Blackberry, Kindle Fire and Windows Phone and Surface devices. To download this free app, visit the iTunes App Store, GooglePlay, BlackBerry App World, Amazon Appstore for Android and Windows Phone Store, respectively. Use the app’s Draw a Doodle feature to create and upload a doodle drawing, create a simple text file using the incorporated notepad, take a photo, upload one from your device or record and share a voice memo any time you like and from anywhere across the globe.
All stored data can be accessed via the desktop client, the web browser app or remotely via any of the mobile apps mentioned above. All ZipCloud accounts enable you to backup data across any number of computers and devices.
Ease of Use
Creating an account with ZipCloud is as simple as entering your name, e-mail address and password on the website’s homepage. A download of the desktop client installer is triggered automatically, and the ZipCloud setup wizard takes care of everything for you. Advanced users can select the type of files they would like to backup to this Cloud service. Unfortunately, the setup wizard does not come with file previews, so you should know the location and name of the files you want to backup before you start this process.
The desktop ZipCloud app is pretty straightforward. It shows you the space you've used and the remaining memory, the number of backed up files, the type of backup schedule selected and the exact date and time of the next one. The software comes with a control panel which links you to the web browser app, and files can only be viewed or played using the applications available on your computer, not directly on the ZipCloud file browser.
Backups are automatically triggered when the desktop client is installed, based on your settings and preferences. From then on, you can change the source, bandwidth, schedule backups and more. Data is synced across devices and computers using a sync folder automatically generated when you install your desktop app, making files available for browsing, sharing and collaboration.
Plans and Pricing
There are three types of ZipCloud plans: Zip Personal, Zip Business and Zip Partners. These plans come with pre-set features, but you have the option to add extra storage space, user accounts and licenses, making all plans fully customizable. There is a free 14-day trial available that provides you with 50MB of storage space or 50 files, whichever comes first.
As a potential ZipCloud user who needs basic backup services for personal use, you can sign up for the Zip Personal plan that comes with unlimited storage space, automatic sync based on personalized scheduling, set it-and-forget it installation, sync for multiple computers, and water-tight encryption. There are different payment plans for personal account holders depending on space requirements, but if you commit to a 2-year contract, the monthly bill is a fraction of the total stand-alone monthly charge. The Home Plan comes with 75GB of storage and costs $4.49 per month, the Premium Plan provides 250GB storage space and costs $4.95 per month, and the Unlimited Plan with unlimited storage costs $6.95 per month. Otherwise, the standard Home plan charges $6.95 per month, the Premium plan comes raises your monthly bill to $7.95, and the Unlimited plan goes up to $9.95 per month.
The Zip Business plan provides unlimited user accounts, 100% automated backups, an admin control panel, a 30-day money back guarantee, free NAS and external drive backup, a shared sync folder for team collaboration, round-the-clock tech support, and an upgraded file size limit of 5GB. The standard 100GB plan offers 5 computer licenses in return for $35.94 per month, while the plan with 500GB storage space and 20 computer licenses starts at $71.94 per month. Both plans are customizable and prices differ according to the number of additional licenses and space requirements. A 500GB plan with 20 licenses for instance, is worth $49.95 per month, whereas a plan with 5TB and 150 licenses can set you back $656.2 per month.
Signing up for a reseller account entitles you to 100% automated backup, remote access, syncing between multiple devices and computer, and encrypted online storage for as little as $19.14 per month. You can add users instantly, manage your user profiles using a control panel, sell any of ZipCloud's plans, customize your plans, co-brand or re-brand ZipCloud's product and set your own prices. There are three options for Reseller account holders: the 500GB, the 1TB and the 2TB plans, priced at $19.14, $35.94 and $71.94 per month. All three plans include round-the-clock customer support and the option to add as many users as required for $0.49 per user, per month. In terms of additional storage space, the 2TB plan charges an extra $0.04 per additional GB, while the 1TB and 500GB account holders can expect to pay $0.05 and $0.06 for every new GB added to the plan.
There are several discounts which apply biannually, annually, semiannually and monthly to personal account holders, and resellers can also take advantage of generous discounts for annual, semiannual and periodical payment plans, but the rates have not been updated in the FAQ section and they are not stated clearly on the website. It would be best to contact ZipCloud should you wish to benefit from these discounts.
There is an online help center that features video tutorials, the downloadable free trial, FAQs, and access to the ZipCloud community. There is also a brief explanation in the security section of the website on how to uninstall the software. ZipCloud can be reached via the contact form on the website with inquiries concerning technical support, billing, sales, reselling and unrecognized charges. Alternatively, there are individual e-mail addresses listed on the website for sales, technical and billing support. The company welcomes letters sent to its address in Whiteley, UK by post. The billing team can also be reached by phone on any of its numbers dedicated to customers from UK, Europe, USA, Australia, Canada and International areas. Aside from managing its own blog, the company maintains an online presence on Facebook, Twitter, and Google+.
ZipCloud is a cloud backup service provider with everything you need to keep your valuable data out of harm's ways: unlimited storage, automatic and customizable backup across most operating systems and devices, user-friendly interface for web, desktop and device apps, and data centers as foolproof as Fort Knox. What's more, free trials and demos, video tutorials, round-the-clock customer support, discounts and bonuses are available for each and every user, regardless of payment plan. Had ZipCloud offered phone support and larger sync files, its data plans would have been rounded off perfectly, but even so the competitive prices and the simplicity of this software package undeniably entitles us to say that ZipCloud is head and shoulders above many of its current rivals.
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